--- title: Employee Onboarding | QuickSEHRA - Powered by Benafica description: Learn how to set up and manage your QSEHRA benefit. This guide covers open enrollment, plan setup, admin tools, and how to support your employees every step of the way. --- [![Benafica Logo-color-1](https://qsehra.benafica.com/hs-fs/hubfs/Benafica%20Logo-color-1.png?width=232&height=50&name=Benafica%20Logo-color-1.png "Benafica Logo-color-1")](https://quicksehra.com/) **EMPLOYER ONBOARDING GUIDE** # Managing Your QSEHRA Benefit Empower your team with flexible, tax-free health benefits. - [Platform Overview](https://qsehra.benafica.com/employers#platform-overview) - [Creating Your Account](https://qsehra.benafica.com/employers#create-account) - [Business Administration](https://qsehra.benafica.com/employers#business-administration) - [Employee Onboarding](https://qsehra.benafica.com/employers#employee-onboarding) - [Employee Claims](https://qsehra.benafica.com/employers#employee-claims) - [Support & FAQs](https://qsehra.benafica.com/employers#support-faq) ## Platform Overview Congratulations! Your QSEHRA is officially set up — now it’s time to manage it with confidence. - Manage your business profile and platform admins - Onboard and offboard employees - Keep track of reimbursements and employee eligibility - View monthly invoices and payments [![Employer Guide](https://qsehra.benafica.com/hs-fs/hubfs/Employer%20Guide.png?width=400&height=400&name=Employer%20Guide.png "Employer Guide")](https://qsehra.benafica.com/hubfs/QSEHRA%20Employer%20Guide.pdf?hsLang=en) [Download Guide](https://qsehra.benafica.com/hubfs/QSEHRA%20Employer%20Guide.pdf?hsLang=en) ## Create Your Account Let’s get your QuickSEHRA account set up in just a few minutes. You’ll need: - A valid email address ## Business Administration Learn how to keep your business information current and securely manage access to your QSEHRA dashboard. This video walks you through updating company details and assigning administrative privileges to other team members. ## Employee Onboarding Easily manage employee enrollment from start to finish. This video shows you how to add employees to the platform and keep track of their registration status. - Upload employees individually or in bulk - Invite employees to access their QSEHRA portal - Track who’s received an invite and who’s completed registration - Offboarding is just as simple when employees leave your organization ## Employee Claims While we handle the day-to-day processing of employee claims to ensure compliance, you’ll have full visibility into who’s submitting claims and for how much — helping you stay on top of your QSEHRA spending. # Frequently Asked Questions How do I update my business information in BENNGI? It’s easy to manage your business details in BENNGI. From the **Profile** section of your account, you can update your company name, EIN number, contact information (phone, email, and address), bank account details, and control who has admin access to your platform. Simply click your profile icon in the top right corner and select **\[Your Company\] Profile** to make changes.  Can I give someone else access to manage our QSEHRA account? Yes. You can control platform administrators from the Profile area of your account. Click your profile icon and select **Permissions** to upgrade a team member’s access to admin status. If you need to grant admin access to someone who is not part of your company’s QSEHRA, please contact your Benafica account representative for assistance.  What’s the easiest way to add multiple employees to the platform? Use our sample bulk upload sheet for quick and easy onboarding. From the Employees page, click Actions and select Import Employees. On the first page of the importer, you can download a sample Excel template to help you fill in the required employee information. Watch the [Employee Onboarding and Offboarding video](https://youtu.be/OqvOZ8d5MmI) for step-by-step instructions.  How do I know if employees have registered for their QSEHRA portal? You can track the status of employee invitations and registrations from the Employees page. Check the columns labeled **Portal Invitation** and **Portal Registered** to see who’s been invited, who has completed registration, and re-send invitations if needed.  Can I see the status of employee reimbursements? Yes, but only limited information is available. Click the **Claims** tab to review employee claims data, including which employee submitted the claim, whether it was a recurring premium claim or a regular medical claim, the amount reimbursed, and the date of service. For privacy reasons, the specific medical services reimbursed will not be shown.  How do I handle offboarding an employee who is no longer eligible? It’s easy. Find the employee you wish to offboard on the Employees page and click the pencil icon to edit their profile. Then, under Job Description, add an end date and reason for termination. This will trigger a back-end task for us to remove them from recurring reimbursements and inform them of their options for continuing their health plan. Watch the [Employee Onboarding and Offboarding video](https://youtu.be/OqvOZ8d5MmI) for step-by-step instructions.  When and how do I add our business bank account? From your Business Profile, click the **Bank Information** tab to add or edit your bank account details. You’ll need your bank name, routing number, account number, account type, and a voided check.  How are invoices handled in BENNGI, and when are reimbursements pulled? We typically invoice on the **10th of each month** and send the invoice to you via email. Reimbursement funds are then pulled from your account on the **15th of the month**.  What happens if an employee submits an ineligible claim? The Benafica team reviews all claims to ensure they comply with reimbursement laws and the specific rules of your plan. If an employee submits an ineligible claim, it will be denied, and they will be notified with an explanation.  Is there a way to download reports for reimbursements and claims? We offer a monthly usage report that shows when funds were deposited and claims processed. While claims and invoices can be reviewed anytime in the admin portal under the **Claims** tab, they cannot be downloaded directly from the portal.  ## Need Help? **Hours:** Mon – Fri: 9 AM – 5 PM CST **Phone:** [651-358-2985](tel:16513582985) Email: [clientservices@benafica.com](mailto:clientservices@benafica.com) [![BEN-Full-Lockup-White](https://qsehra.benafica.com/hs-fs/hubfs/BEN-Full-Lockup-White.png?width=239&height=50&name=BEN-Full-Lockup-White.png "BEN-Full-Lockup-White")](https://quicksehra.com/) --- [Privacy Policy](https://benafica.com/privacy-policy/) / [Licensing Information](https://benafica.com/insurance-licensing-information/)